Privacy Policy

Drivix FZ LLC, registered under the Ras Al Khaimah Economic Zone (RAKEZ) in the United Arab Emirates, operates the website drivix.io and associated digital services. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and your rights under applicable law including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Information We Collect

We may collect the following categories of personal data:

• Identity data: Full name, company name, job title.
• Contact data: Email address, phone number, LinkedIn profile URL.
• Usage data: IP address, browser type, pages visited, referral source, session duration, collected automatically via cookies and analytics tools.
• Communication data: Messages you send via contact forms, email, or WhatsApp.
• Talent data: Resume or CV files submitted via the Careers page, along with the role interest and LinkedIn profile you provide.

We do not collect sensitive personal data (such as health, biometric, or financial information) unless explicitly required for a specific service and with your prior written consent.

2. How We Use Your Data

We use your personal data for the following purposes:

• Responding to enquiries and providing requested services or proposals.
• Managing client relationships and delivering contracted digital marketing work.
• Processing talent bench submissions and contacting you about future opportunities.
• Sending service updates, reports, or relevant marketing content (where you have opted in).
• Analysing website usage to improve performance, content, and user experience.
• Complying with applicable legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Consent: Where you have provided clear, affirmative consent (for example, when subscribing to communications).
• Contract: Where processing is necessary to deliver services you have engaged us for.
• Legitimate interests: Where we have a legitimate business interest that does not override your rights, such as improving our website or sending relevant marketing to existing contacts.
• Legal obligation: Where we are required to process data to comply with applicable laws.

4. Data Sharing

We do not sell your personal data. We may share it with trusted third parties only where necessary:

• Technology service providers (hosting, analytics, CRM, email delivery) bound by data processing agreements.
• Advertising platforms (Google, Meta) to run campaigns on your behalf under a client engagement.
• Professional advisors (legal, accounting) under strict confidentiality obligations.
• Regulatory or law enforcement authorities where required by law.

5. Data Retention

We retain personal data for as long as is necessary for the purpose it was collected, or as required by law. Talent bench submissions are held for 24 months and then securely deleted unless you request earlier removal. Client engagement data is retained for a minimum of five years following the end of a contract, in line with UAE commercial law requirements.

6. Your Rights

Under the UAE PDPL and applicable law, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (subject to legal retention obligations).
• Withdraw consent at any time where processing is consent-based.
• Object to processing based on legitimate interests.
• Lodge a complaint with a competent supervisory authority.

To exercise any of these rights, email us at info@drivix.io. We will respond within 30 days.

7. Cookies

We use cookies and similar tracking technologies on drivix.io. Please read our Cookie Policy for full details on the types of cookies we use and how to manage your preferences.

8. International Transfers

Some of our service providers are based outside the UAE. Where personal data is transferred internationally, we ensure adequate safeguards are in place, including contractual protections aligned with UAE PDPL requirements.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include TLS encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests, contact our data responsibility team: