Terms of Service

These Terms of Service govern your access to and use of the website drivix.io and any digital marketing services provided by Drivix FZ LLC, a company registered under the Ras Al Khaimah Economic Zone Authority (RAKEZ), United Arab Emirates. By accessing this website or engaging our services, you agree to these terms in full. If you do not agree, please do not use this website or our services.

1. Company Information

Drivix FZ LLC is a limited liability company registered under RAKEZ, UAE. Our operations are led by qualified professionals including Chartered Certified Accountants (FCCA) and certified digital marketing specialists. All strategic advice and deliverables are produced by our internal team under professional standards appropriate to the service rendered.

2. Services

Drivix provides digital marketing services including, but not limited to: performance marketing (paid search and paid social), search engine optimisation, website design and development, business branding, content strategy, CRM integration, and AI-assisted automation. Specific deliverables, timelines, fees, and success metrics are defined in individual service agreements or statements of work signed by both parties.

3. Intellectual Property

All content on drivix.io, including text, graphics, code, and creative assets, is the property of Drivix FZ LLC and is protected by applicable UAE and international intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.

Upon full payment of all fees under a signed service agreement, Drivix assigns to the client all intellectual property rights in deliverables specifically created for that client under that engagement, unless the agreement states otherwise.

4. Client Responsibilities

Clients engaging Drivix services agree to:

• Provide accurate, complete, and timely information and approvals needed to deliver services.
• Ensure that all content, data, or assets provided to Drivix are owned by the client or that the client holds the necessary licences to use them.
• Pay all fees by the due dates specified in the service agreement.
• Comply with the advertising platform policies of Google, Meta, and any other relevant networks where campaigns are managed on the client's behalf.

5. Fees and Payment

Fees are as agreed in individual service agreements. Late payments may incur a service charge of 2% per month on outstanding balances. Drivix reserves the right to pause or suspend services where invoices remain unpaid beyond 15 days after the due date, without liability for any resulting campaign performance impact.

6. Performance and Guarantees

Digital marketing outcomes depend on multiple factors outside Drivix's direct control, including market conditions, platform algorithm changes, and client-side variables such as website quality and sales processes. Drivix does not guarantee specific advertising performance outcomes, revenue figures, or search ranking positions unless expressly committed to in writing as part of a performance-linked agreement.

7. Limitation of Liability

To the fullest extent permitted by UAE law, Drivix FZ LLC shall not be liable for any indirect, consequential, incidental, or special damages arising out of or in connection with the use of this website or any services provided. Drivix's total aggregate liability for any claim under a service engagement shall not exceed the total fees paid by the client in the three months preceding the claim.

8. Confidentiality

Both parties agree to treat as confidential any proprietary or commercially sensitive information disclosed during the course of an engagement. Confidentiality obligations survive the termination of any service agreement for a period of three years.

9. Termination

Either party may terminate a service engagement with 30 days written notice unless a longer notice period is specified in the relevant agreement. Drivix may terminate immediately where a client materially breaches these terms or fails to pay outstanding fees. Upon termination, all fees for work completed or in progress remain due and payable.

10. Third-Party Platforms and Tools

Drivix manages campaigns and delivers services using third-party platforms including Google Ads, Meta Business Suite, and others. These platforms are subject to their own terms of service. Drivix is not responsible for policy changes, account suspensions, or other decisions made unilaterally by those platforms.

11. Governing Law and Disputes

These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes arising from these terms or from service engagements with Drivix shall first be subject to good-faith negotiation. If resolution cannot be reached within 30 days, disputes shall be referred to the competent courts of Ras Al Khaimah, UAE.

12. Changes to These Terms

We may update these Terms of Service at any time. The effective date at the top of this page will reflect the latest revision. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

13. Contact

Questions about these terms may be directed to our team: